Emergency Departments

Unsure if you should go to the emergency department? Have a secure video visit with an emergency medicine specialist to help you decide if you need to be seen in person. Available for new and existing patients in NC, age 2 and older. 

• If you are advised to go to an emergency department and seek care at an Atrium Health Wake Forest Baptist facility, there’s no charge for the video visit. Self-pay patients receive a discount for the in-person visit.
• If you are treated during the video visit, no payment is collected at the time of service. An insurance claim will be filed for patients with health plan coverage, and any post-insurance charges will be billed to the patient. Self-pay patients will receive a bill.