myWakeHealth is Now MyAtriumHealth
Access Your Health Information Through Your New Portal, MyAtriumHealth
The portal for Atrium Health Wake Forest Baptist patients is now MyAtriumHealth. With new features, this portal provides an even better, more convenient experience to access your health information.
- You can sign in from here or download the free MyAtriumHealth App in your App Store.
- Log in with your existing myWakeHealth username and password. In rare cases, you may be asked to create a new username and password.
Your account will instantly be activated!
myWakeHealth is completely read-only. This means you can view records, past appointments, messages and other information in the portal, but the features will not be available to use.
New and Improved Features
Access virtual care, like Symptom Checker, eVisits, Urgent Care video visits, Emergency Care video visits and more
Schedule appointments
See notes from your doctor
Message your care team
View lab and test results
Request prescription refills and renewals
Important Dates
June 30, 2024
The myWakeHealth portal retires. Continue to use Pay as Guest for any remaining Atrium Health Wake Forest Baptist bills for dates of service before March 2.
For patient support, call 1-855-799-0044.
Frequently Asked Questions About the Transition
Yes, you can access MyAtriumHealth on your mobile device. For the best experience, use the MyAtriumHealth app. Download the MyAtriumHealth app from the App Store or Google Play.
If you’d prefer to keep using the MyChart app, you can add Atrium Health as an organization where you receive care, then log in with your MyAtriumHealth account, and continue using the MyChart app.
On February 14, 2024
- myWakeHealth became mostly read-only.
On March 2, 2024
- myWakeHealth became completely read-only. This means you can view records, past appointments, messages and other information in the portal, but the features will not be available to use.
- All new information from Atrium Health Wake Forest Baptist visits beginning March 2, 2024 started going into MyAtriumHealth.
On June 30, 2024
- The myWakeHealth website will retire.
Please begin using MyAtriumHealth as your patient portal. Simply log in with your same myWakeHealth username and password. You will have access to all your health information and can make appointments, message your doctors and more.
After the transition, you will receive paperless billing statements in MyAtriumHealth for dates of service on or after March 2, 2024.
For bills for services on or after March 2, 2024, you can pay through MyAtriumHealth.
For questions about dates of service after March 2, 2024, please call 704-512-7171 or toll free at 844-440-6536.
You will be able to see three years of your clinical data in MyAtriumHealth. If you would like to access something that is more than three years old, you can Request Medical Records under Messaging.
- Go to Messages in the top navigation bar.
- Select Send a Message.
- Select “Ask a customer service question” and then choose Request Medical Records.
In MyAtriumHealth, patients will have access to a familiar experience with some additional features:
- Pediatric Nurse Advice: If you have a general question or need some quick advice for a current patient ages 0-21 years, a pediatric nurse is available to help.
- Symptom Checker: This easy-to-use tool helps adult patients and proxies for children under age 13 decide the best care option for a symptom or condition.
- MyAtriumHealth in Spanish: In MyAtriumHealth, patients can select to view the portal in Spanish. In the mobile app, MyAtriumHealth will automatically switch to Spanish when a cell phone language is set to Spanish.
- Urgent Care Video Visits: You can see an urgent care doctor for minor conditions like a cold, pink eye and more, and no appointment is required.
- Medical Record/Amendment Requests: You can request release of information (ROI), medical record changes and electronic health information through a new, easy-to-use form.
- Track My Health: You can sync health and fitness data from your personal mobile device to MyAtriumHealth through Apple Health, Google Fit, Fitbit or Withings.
For MyAtriumHealth technical support: Contact MyAtriumHealth Support toll-free at 855-799-0044 or email MyAtriumHealth@atriumhealth.org.