Primary Care, Done Virtually
Maintaining your health and wellness means getting the care you need, when you need it, the way that works best for you and your lifestyle, which is why Atrium Health Wake Forest Baptist has multiple virtual telehealth options for primary care.
Some of the ways virtual telehealth can be used:
- Seeing your regular doctor, virtually for sick visits or follow-ups through scheduled care visits
- Connecting with an expert medical provider for urgent care online to have a face-to-face video visit for non-life-threatening medical symptoms right away from the comfort of home
- Completing a quick questionnaire to securely message a provider about minor conditions and illnesses, and if appropriate, receive a diagnosis
- Establishing a new relationship with a virtual primary care doctor, where all your routine health care appointments will be video visits, with appointments available 24/7
It’s all available through Atrium Health Wake Forest Baptist.
Telehealth Options
Telehealth is sometimes called telemedicine appointments, virtual visits or online doctor’s visits. The goal is to give you access to virtual care, when and where you need it.
Telehealth includes virtual visits that focus on diagnosing, treating and monitoring medical conditions. Urgent care video visits may be used for injuries and illnesses that are minor and not considered to be life-threatening.
24/7 Urgent Care Video Visits
Most people have visited a provider in person to receive urgent care, whether for a sudden, minor illness or injury. Our 24/7 urgent care video visits at Atrium Health Wake Forest Baptist, available to new or existing patients without an appointment, allow you to connect with a provider using your smartphone, tablet or computer to receive care.
Conditions Commonly Treated During 24/7 Urgent Care Video Visits:
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Virtual Care Visits with Your Primary Care Provider
Sometimes getting to the doctor’s office is not an option and that is why Atrium Health Wake Forest Baptist primary care providers offer video visits for follow-up visits, sick visits and other types of regular care.
In many ways, virtual care visits feel just like an office visit – but from the comfort of home, work or even when on vacation.
eVisits
By first completing our online Symptom Checker, you can help your provider diagnose your condition through secure messaging.
Conditions Commonly Treated Through an eVisit:
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Virtual Primary Care
If you prefer to handle your health care mostly online, we can meet your needs through Atrium Health Primary Care Virtual Family Medicine. You can establish care with a virtual, board-certified primary care doctor - not only for sick visits but for all of your routine health care needs.
Appointments are required and can be made easily online, and our virtual team is available 24/7.
Common Uses of Virtual Family Medicine:
- Management of chronic diseases like diabetes and high blood pressure
- Sick visits, including for colds, rashes and sprains
- Mental health services
- Medicare annual wellness visits
- eVisit secure messaging for minor conditions without an appointment
- Coordination of in-person care such as annual physicals, labs and screenings
Frequently Asked Questions about Telehealth, Virtual Primary Care and Urgent Care Video Visits
These video visits from Atrium Health Wake Forest Baptist let you have a live video chat with a qualified health care provider, 24 hours a day, 7 days a week. All you need is a camera-enabled tablet, smart phone or computer with an internet connection.
To start a visit, create a MyAtriumHealth account or sign in to an existing one.
Primary care video visits are available to all ages, including newborns.
We also have pediatric urgent care video visits just for kids, with Atrium Health Levine Children’s Brenner Children’s Hospital providers. They’re available 9 am to 9 pm for ages 0 to 17.
24/7 urgent video visits can be used to treat a wide range of minor conditions, including:
- Animal and insect bites
- Cold or flu symptoms
- Cough
- Ear and eye infections
- Fever
- Newborn worries, including feeding
- Minor cuts, burns or skin rashes
- Sinus infections and allergies
If you need emergency medical care, please call 911 or visit the nearest emergency room right away.
If you have proxy access to your child or dependent in your MyAtriumHealth account:
- Log in and select the account for your child or dependent.
If you do not have proxy access for your child or dependent in your MyAtriumHealth account:
- Select the option “I don’t have an account.”
- Answer a few quick questions about your location and who the visit is for.
- Follow the steps to sign up and start your visit.
If you or your dependent does not have a MyAtriumHealth account:
- Select the option “I don’t have an account.”
- Answer a few quick questions about your location and who the visit is for.
- Follow the steps to sign up and start your visit.
Most visits last about 15 minutes:
- Have a valid form of photo identification ready, like a driver’s license, military identification, passport or state-issued identification card.
- After you sign up for a video visit, complete the eCheck-In and then select the “Begin Video Visit” button. A waiting room will open in your web browser where you will wait until a provider is available to join.
- Get connected to a health care provider who will evaluate your symptoms and discuss treatment options with you.
After your visit, the details will be added to your electronic medical record, so your primary care doctor can connect with you seamlessly if you need follow-up care.