Patient Financing Through AccessOne

No patient should have to put off medical treatment due to finances. Atrium Health Wake Forest Baptist believes that all patients should have access to flexible, affordable payment plans so they can get the care they need, when they need it.

Wake Forest Baptist partners with AccessOne® to offer flexible monthly payment plan options, with financing available for any Wake Forest Baptist patient.

AccessOne offers interest-free and low-interest options with lower minimum payments. All patients qualify for the AccessOne program with no credit reporting and no hidden fees. Patients can also combine all their Wake Forest Baptist bills for their family members into a single, manageable monthly payment. Customized payment plans range from 12 to 100 months, and payments can be made by check, online, over the phone or through auto-pay.

Flexible payment plans and no hidden fees
24/7 service
Easy payment methods: online, phone, check and auto pay
Everyone qualifies
No credit reporting

Eligibility

Patients must have their first appointment and a treatment plan in place prior to enrollment in AccessOne.
For more information about AccessOne, please visit www.myaccessone.com/wfbh.

Frequently Asked Questions

Who is AccessOne?

AccessOne is our partner who helps our patients manage out-of-pocket medical expenses through monthly payment plans.

Who is eligible for a payment plan?

All Atrium Health Wake Forest Baptist patients qualify for AccessOne payment plans.

What types of payment plans are available?

You can choose from long-term payment plans with 0% interest to low-interest options.

How does the AccessOne program work?

AccessOne works with Wake Forest Baptist to provide a 0% or low-interest payment plan with manageable monthly payments that work within your budget. Based on your plan, you have the flexibility to choose a lower monthly payment if needed.

Setting up a payment plan is easy. There is no application, annual or hidden fees. Payments can be made online, by phone, check or auto-pay. You can also choose to combine all Wake Forest Baptist bills for you and your family members into a single monthly payment.

Once AccessOne activates your account and receives your balance, they will begin sending you a monthly statement. You will make your medical bill monthly payments directly to AccessOne.

Is this a credit card?

No. AccessOne provides a monthly payment plan for your medical bills and eliminates all the negative features typically associated with a traditional credit card. Everyone is accepted into AccessOne’s program regardless of credit score. AccessOne does not submit activity for credit reporting, and they offer flexible payment plans with 0% or low-interest rates.

How do I sign up for an AccessOne account?

You can sign up for an AccessOne account online. You will need your Wake Forest Baptist healthcare provider’s billing statement showing your account number, balance and facility information.

How can I pay my balance?

You can pay using cash, check, credit cards, automatic draft or your HSA account.

Online - using a checking account or debit/credit card at myaccessone.com for one-time payments or automatic payments
Phone - using AccessOne’ s toll-free, 24/7 automated telephone payment system
Mail - by check or money order using the bottom portion of your billing statement as a remit slip

What happens after I activate my account?

Once your account is activated you will receive your AccessOne loyalty card in the mail. This is not a credit card. It is a quick reference card with your AccessOne account number and their contact information.

Can I add new charges to my current account?

Yes, you can add new charges to your account. You will need your billing statement showing your account number, balance and facility information when you contact AccessOne.

Can I add health care bills from family members to my AccessOne account?

Yes, any family member who receives services from Wake Forest Baptist providers can be added to your account. You will need the billing statement showing the account number, balance, and facility information when you contact AccessOne.

Where can I use an AccessOne payment plan?

You can use an AccessOne payment plan for services provided by Wake Forest Baptist. View participating providers.

Can I use AccessOne in combination with my health insurance plan?

You can use AccessOne payment plans for any charges not covered by your health insurance plan.

Are there limits to how much or how little a bill needs to be before I can use AccessOne?

AccessOne payment plans have no minimum or maximum charge limits. The length of your payment term depends on your balance due.

What factors determine the interest rate that I will receive from AccessOne?

AccessOne offers both 0% interest and low-interest payment plans. Low-interest payment plans have lower monthly payment amounts. You can also start out in a 0% interest plan and switch to our low-interest plan at any point in time. You decide which payment plan is best for you. Everyone receives the same interest rates based on total balance due. We do not use a credit score to determine interest rates. Everyone qualifies for our payment plans and we never credit report.

MyAtriumHealth